Profile shot of Bronwyn Sloane in the hallway of The Advisory office

Support when you need it most

Insurance Claims

Need to make a claim?

Every insurer handles claims a little differently, so the process can vary depending on your policy. If you need to make a claim, the best place to start is with your adviser. We’ll let you know what’s required, point you in the right direction and guide you through the next steps.

Talk it through with your adviser

Before you get in touch, having these on hand can help speed things up:

― Your policy number (if you have it)

― A brief description of what’s happened

― Key dates (when the event occurred, when symptoms started, etc.)

― Any supporting documents (medical notes, reports, invoices)

― Your contact details and preferred way to be reached

Joey Gregory smiling while talking on the phone